DOMESTIC COURIER SERVICES
The Department is headed by Domestic Courier Head
Currently, the Courier Department has a total team size of 24 members including couriers, a dispatch team and a Data Managers. All couriers are equipped with the state of the art Personal Digital Assistants (PDAs) to enable them deliver well.
The Department uses a Courier Management System that captures and tracks the movement every parcel/package including proof of delivery electronically.
Part of the courier team is dedicated to traversing the entire upcountry regions every day to ensure and guarantee total customer satisfaction at the least cost possible.
The Kampala Courier Team (KCT) is equipped with motorcycles and PDAs as well.
The Couriers are equipped with state of the art Personal Digital Assistants (PDAs) to use in the pick and delivery of parcels and packages at any location. The gadgets provide real time visibility and monitoring of all couriers at any time.
PDAs synchronize with the system server for every job done making it easy for customers to track the movement of their items faster.
A Modern Courier Management System
We are the only courier company with a very highly organized courier management system.
A management tool that provides managers, supervisors, drivers as well as customers full visibility of the movement of packages from dispatch to delivery.
The system has enormous advantages, some of them are outlined below:-
- Job Dispatch and History: Enables 100% control of pick and delivery through the use of Personal digital assistants (PDAs), these are mobile computers.
- Proof of Delivery: The system immediately notifies both the sender and receiver by email or sms once the document or packages have been delivered.
- Customer’s branded label: The system extracts a label with a unique tracking number and logo of that particular client, this increases brand visibility.
- GPS Location Services: Our managers and supervisors are able to monitor movements of couriers and drivers throughout their operations using the system.
- Billing and invoicing: The system generates invoices with proof of delivery electronically thus no errors.
- Tracking System: Once a customer is provided with a link, she or he is able to track the package status directly from his or her computer at no extra cost
- Information Storage: The Link to the system will enable you store records of all your deliveries and pickups for more than 12 months.
- Instant digital signature capture and scanning
- Web based operations Interface
WHY USE US
But in certain circumstances and owing to the claims of duty or the obligations of business it will frequently occur that pleasures have to be repudiated and annoyances accepted. The wise man therefore always holds in these matters to this principle of selection: he rejects pleasures to secure other greater pleasures, or else he endures pains to avoid worse pains.
- We are the only courier company that reaches every corner of Uganda. As long as a place has an address, we shall deliver the documents or packages there. We have the biggest network in Uganda with over 103 agents country wide.
- Guaranteed Insurance of Goods: Big companies love to work with big companies. Would you like to send your packages with an unreliable provider because you want to save a few shillings? I don’t think so…If you are to use us, you know any loss or damage, and we shall definitely have it covered.
- Price Flexibility and Credit Facility: Because we have the capacity and have been in this business for such a long time, we adjust accordingly for example; there is a price difference between document prices and large delivery goods.
- Guaranteed same day deliveries in Kampala and 24hr Delivery to all other towns: Fast deliveries are only done by DAKS Couriers and the electronic signature on delivery proves this.
- Easy and convenient tracking of Items. We have an online tracking module through our courier management system that our clients can have and track their shipment right away.
Domestic Courier Regions Covered and Timelines
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All the rates above cover the first kilo per item and delivery up to 5kms from the town of destination.
Excess weight above one kilo per item will be charged at USHS 4000
The above rates are VAT inclusive
Small scale Projects
We have a wide experience in overland industry specific logistic solutions like pharmaceutical logistics, retail and automotive logistics by road. We also do door to door deliveries
We bring your goods safely to worldwide destinations with our great sea fright services. We offer LLC and FLC shipments that are fast and effective with no delays.
We provide full supply chain management package including cost effective and fast sea freight. You can also combine this package with other means of transportation.